Privacy Policy BetterTemp Heating & Cooling LLC Last Updated: May 19, 2026

1. Introduction

BetterTemp Heating & Cooling LLC ("BetterTemp," "we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

2. Information We Collect

We may collect the following types of information when you contact us, request a quote, or schedule service:

• Name and contact information — including your name, phone number, and email address

• Home address — to schedule and perform HVAC services at your property

• Payment and billing information — to process invoices and payments for services rendered

• Equipment and service history — including details about your HVAC systems, past services, and maintenance records

3. How We Use Your Information

We use the information we collect to:

• Schedule and perform heating, cooling, and HVAC services at your home

• Process payments and send invoices

• Communicate with you about appointments, follow-ups, and service recommendations

• Maintain accurate records of your equipment and service history

• Send maintenance reminders or promotional offers (you may opt out at any time)

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. Your information may be shared only in the following limited circumstances:

• Jobber — We use Jobber, a field service management platform, to manage scheduling, invoicing, and customer records. Your information is stored and processed within Jobber's platform in accordance with their privacy policy.

• Legal requirements — We may disclose your information if required to do so by law or in response to a valid legal request.

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain business records, and comply with applicable legal obligations.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you

• Request correction of any inaccurate information

• Request deletion of your information, subject to any legal obligations we may have to retain it

To exercise any of these rights, please contact us using the information below.

8. Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our services after any changes constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

BetterTemp Heating & Cooling LLC Jeannette, PA
|   [(724) 374-3805]  [service@bettertemphvac.com]  [https://www.bettertemphvac.com] |